In stock items are shipped usually within 24hrs. except during holidays and weekends. All out of stock and backorder items are shipped when they arrive. Most orders with out of stock or back ordered items are held until such items are available unless requested. Please specify on your order form if you need items by a specific date or if you are rush ordering or on a time sensitive schedule. Please be sure your billing address matches what your card issuer has on file. If an order is flagged it will be delayed. Please keep in mind our site is not in real time inventory. Items listing usually shipped within the business days are items that are usually in stock. Items listing usually shipped with in the next business day or more are special order items not usually kept in stock. It is our policy that if an item is unavailable we will do our best to find it for you with one of our affiliates. We will only notify you if we are unable to locate that item or if we are not able to send it by the date specified.

Your utmost pleasure is our business, and we go to great pains to ensure that your desires are met. Towards that end, we will take the time to work with you to resolve any concerns you may have about the products you purchase from us. The following policy sets the framework within which we will endeavor to make you as happy as possible.